A Swiss-based MedTech distributor, known for its disruptive approach to medical device distribution, needed to streamline operations and enhance traceability of high-value implantable devices managed under consignment models across multiple hospitals.
The Challenge
The client faced several operational and financial constraints:
- Poor visibility on inventory and expiry dates
- Product losses and damage during storage and transport
- Complex compliance requirements and slow billing cycles
- Significant cash flow constraints due to delayed revenue recognition
The Solution
E-novate designed and deployed the Aligna solution — a fully integrated Salesforce-based system customized for inventory and lifecycle management of consigned medical devices. Key features included:
- Real-time tracking and scanning (desktop & mobile)
- Automated replenishment and expiration alerts
- Seamless QuickBooks Online integration for invoicing and payment tracking
- Custom dashboards via Tableau for demand forecasting and compliance monitoring
Results
Within 12 months:
- Over 2,500 invoices and 6,000 stock operations processed
- Operational waste and manual errors significantly reduced
- Inventory counting accuracy and staff accountability improved
- Financial visibility and forecasting capability greatly enhanced
Future Outlook
The roadmap includes integrating IoT-enabled smart storage units and AI-driven predictive analytics to further automate inventory tracking, enhance compliance, and improve replenishment cycles — reducing stock-outs and manual overhead.
Technologies Used
Salesforce CRM, MedTack Fulfillment, QuickBooks Online, Tableau, Custom APIs, Mobile Scanning